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How-to Access and Review Cleo Clarify Studio Logs

28th May 2020

The Cleo Clarify Studio offers users the ability to see error logging there are multiple location of logs. In the steps below we will review the Client and Server Logs within the Studio.

About Cleo Clarify Studio

If an error has occurred with the Clarify Studio client. The first step would be to check the Error Log.

Click Help > About Clarify Studio.

Cleo Clarify Help menu screenshot


Installation Details

The details about the Clarify Studio installation will appear with a button called  Installation Details.

About Cleo Clarify Studio Screenshot


View Error Log

The Clarify user will want to select the Configuration tab near the top of the box.

Once that is selected, the Clarify user can select View Error Log at the bottom of the box.

Cleo Clarify Studio installation details screenshot


Studio Client Log

The Cleo Clarify Error Log will appear in the end-user’s browser.

The Studio log shows all relevant studio issues/errors.


!SESSION 2019-05-19 09:34:27.942 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.7.0_51
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Command-line arguments:  -os win32 -ws win32 -arch x86_64

!ENTRY org.eclipse.emf.ecore 2 0 2019-05-19 09:34:40.727
!MESSAGE Both 'com.extol.ebi.admin.model' and 'com.extol.ebi.admin.model' register a package for 'http://www.extol.com/model/ebi/admin/userpreferences/1.0'

!ENTRY org.eclipse.ui 4 4 2019-05-19 09:34:48.036
!MESSAGE Referenced part does not exist yet: null.

!ENTRY org.eclipse.ui.views.properties.tabbed 4 4 2019-05-19 10:57:32.102
!MESSAGE Contributor org.eclipse.ui.navigator.ProjectExplorer cannot be created.
!STACK 1
org.eclipse.core.runtime.CoreException: Plug-in "org.eclipse.ui.navigator.resources" was unable to instantiate class 


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